At George’s Fuel Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us regarding our heating oil delivery, HVAC services, heating equipment installation, maintenance, and repair services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request a fuel delivery or service appointment.
- Request a free estimate or consultation.
- Submit a contact form or service inquiry.
- Enroll in automatic fuel delivery or budget plans.
- Call, email, or otherwise communicate with us.
The information we may collect includes:
- Full Name
- Email Address
- Phone Number
- Service Address
- Billing Address (if applicable)
- Fuel Delivery or Service Request Details
- Heating Equipment Information
- Any additional information you voluntarily provide.
We may also automatically collect certain non-personal information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Your Visit
- Referring Website
- Website Usage Statistics
How We Use Your Information
We use the information we collect to:
- Schedule fuel deliveries and service appointments.
- Provide heating oil delivery, HVAC repair, installation, and maintenance services.
- Respond to customer inquiries and support requests.
- Prepare estimates and recommend appropriate heating solutions.
- Manage customer accounts, automatic delivery, and budget plans.
- Improve our website and customer experience.
- Monitor website performance and security.
- Comply with applicable legal obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website functionality, analyze visitor behavior, remember your preferences, and enhance your browsing experience. You may disable cookies through your browser settings at any time; however, doing so may affect certain website features and functionality.
Third-Party Services
Service Providers
We may use trusted third-party providers to assist with website hosting, analytics, contact form processing, interactive maps, customer communications, spam protection, and website security. These providers receive only the information necessary to perform their services and are expected to safeguard your information.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only when necessary to provide requested services, comply with legal obligations, protect our legal rights, or maintain the security and integrity of our website.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially reasonable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children’s Privacy
Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on applicable privacy laws, you may have the right to access, update, correct, or request deletion of your personal information. You may also object to certain processing activities or withdraw consent where permitted by law. To exercise these rights, please contact us using the contact information available on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page and become effective upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact George’s Fuel Inc. using the contact information provided on our website.